Ibis Styles London Excel

A new 'Ibis Sweet Bed' in every room
Ibis Styles London ExCel is located across from the Excel Exhibition Centre (two minute walk) and is just 10 minutes from the O2 Arena & London City Airport. Canary Wharf is a 10-15 minutes via DLR Read More


Ibis Styles London ExCel is located across from the Excel Exhibition Centre (2 minute walk) and is two stops from the O2 Arena.

The hotel is conveniently located just a few steps away from the Custom House Station of the Docklands Light Railway (DLR). The location and easy access to London's public transport network means that the hotel offers easy access to the O2 Arena and the city centre. London City Airport is just five minutes' drive.

The Custom House Hotel offers an excellent choice of high quality accommodation at great value. All our rooms are equipped with HD LCD, fast internet service and all the amenities.

Meeting room layouts

Room Style Capacity
All Combined
  Theatre 140
  Cabaret 100
  Classroom 80
  Banqueting 200
  Reception 200
  Boardroom 50
  Dinner Dance 180
Cutty Sark (34 m²/ 366 ft²)
  Theatre 36
  Cabaret 20
  Classroom 12
  Reception 30
  Boardroom 14
  U Shape 12
HMS Belfast (50 m²/ 538 ft²)
  Theatre 50
  Cabaret 32
  Classroom 18
  Reception 48
  Boardroom 24
  U Shape 20
HMS Belfast, Cutty Sark, Maryrose
  Banqueting 200
  Reception 200
Maryrose (27 m²/ 291 ft²)
  Theatre 24
  Cabaret 16
  Classroom 8
  Reception 18
  Boardroom 12
  U Shape 10
Silver Bar Restaurant (97 m²/ 1044 ft²)
  Reception 60
  Boardroom 18

Facilities & Accessibility

Access Inside Building Facilities
Accessible lift
Lift buttons with raised numbers or letters
Access into the Building
Assisted wheelchair access
Automatic doors
Flat routes from parking area to entrance
Accessible Bathroom Facilities
Bathrooms available with emergency call system
Bathrooms available with level entry shower
Bathrooms available with separate shower unit
Bathrooms available with shower seating
Designated wheelchair accessible public toilet
Accessible Bedroom Facilities
Wheelchair accessible bedroom
Accessible Communication Facilities
Audible alarm system
Clear signage (colour contrast, large letters or pictograms)
Accessible Parking Facilities
Designated disabled parking available within fifty metres of main entrance
Drop-off point for guests available outside main entrance
Accessible Venue Facilities
Assistance dogs welcome
Special dietary requirements catered for
Staff available twenty four hours
Staff disability awareness trained
Level access, ramp or lift to the bar
Level access, ramp or lift to dining area
Level access, ramp or lift to the lounge
Level access, ramp or lift to restaurant or cafe
Level access, ramp or lift to the shop
Additional Accessible Facilities
Accessible baby changing rooms
Portable chip and pin machines
Booking Facilities
Coach parties accepted
Group bookings accepted
Catering Facilities
Breakfast included
Food shop
Outdoor dining / Beer garden
Private Dining
Set price menu
Vegetarian options on menu
Children Facilities
Childrens menu
Children welcome
Cots available
Event Facilities
Available for wedding receptions
Breakout Rooms
Civil Partnership licence held
Conference rooms / Meeting rooms
In house AV available
Licenced for civil marriages
Offers charity rates
Trade vehicle access
Venue allows outside catering
Wedding service
General Facilities
Guest lounge
Ironing facilities
On site parking
Payment Facilities
Free entry
Group rates available
Monthly rates available
Weekly rates available
Room Facilities
Central heating
Daily servicing
Ground floor accommodation available
Service Facilities
Concierge service
Currency exchange
Laundry service / Dry cleaning
Night porter
Twenty four hour reception

Venue details and map

Ibis Styles London Excel

272 Victoria Dock Road
E16 3BY
+44 (0)20 7474 0011